Basic Open-Systems Model of e-HR

However, this bandwagon in support of e-HR adoption is also fuelled by some ‘dangerous half-truths’ or ‘total nonsense’ (Pfeffer & Sutton, 2006), and influenced by the persuasive powers of the growing number of consulting firms selling e-HR as part of a package of Enterprise Resource Planning (ERP) solutions (Lengnick-Hall & Lengnick-Hall, 2006). And progress in the form of the transactional and transformational benefits of technology investments seems to have been more piecemeal and problematic. Again, to quote the Mercer Consulting report:

“Over half the survey respondents report that they are ineffective or very ineffective at realising the expected [Return on Investment] ROI from technology investments. HR people openly acknowledge that they frequently under-use technology and therefore do not gain full benefit.” (Theaker & Vernon, 2006).